Returns and Refunds Policy
Our Commitment to Your Satisfaction
At SHRI ASHOKA PIPE AND FITTING CENTRE, the proud purveyors of REDYPLAST®, we are dedicated to providing top-quality irrigation solutions. If, for any reason, you are not satisfied with your purchase, we are here to assist you. Please review our Returns and Refunds Policy below:
1. Returns Eligibility
You may be eligible for a return if:
- You received a damaged or defective product.
- The product is unused and in its original packaging.
- You notify us within [3-4 days] of receiving the product.
2. Initiate a Return
To initiate a return, please contact our Customer Service team at
or call us at 8184998881. Provide your order number, a description of the issue, and, if possible, attach relevant photos.
3. Return Authorization
Our Customer Service team will guide you through the return process and, if applicable, provide you with a Return Authorization (RA) number. Please include this number with your returned item.
4. Shipping the Return
Shipping costs for the return are the responsibility of the customer unless the return is due to our error or a defective product. Ship the product to the address provided by our Customer Service team.
5. Inspection and Refund Process
Once we receive your returned item, we will inspect it to ensure it meets the eligibility criteria. If approved, we will initiate the refund process.
- If you paid by credit card, refunds will be credited to your original payment method.
- Refunds may take Few business days to reflect in your account, depending on your bank or credit card company.
6. Non-Returnable Items
Certain items are non-returnable, including customized or special-order products. These items will be clearly identified on our website.
7. Exchanges
If you received a defective or damaged product and require an exchange, please contact our Customer Service team. We will guide you through the exchange process.
8. Contact Information
If you have any questions or concerns regarding our Returns and Refunds Policy, please contact our Customer Service team at
or call us at 8184998881.
9. Changes to the Policy
We reserve the right to update our Returns and Refunds Policy at any time. Any changes will be communicated on our website.
Thank you for choosing SHRI ASHOKA PIPE AND FITTING CENTRE and REDYPLAST®. We appreciate your trust in our products, and we are here to ensure your satisfaction.